SHIPPING
AND
RETURNS
SHIPPING
Shipping is £4.99 for 1 case (up to 3 bottles – 1 kg) for UK standard delivery (3-5 working days). For orders of up to 30kg (1 box of 32 bottles) the delivery charge is £7.50
Same-Day Delivery available across Greater London. £5.50 flat fee per delivery. Order before 3pm and get your products the same day. Monday-Saturday only.
Shipping costs for other countries are as follows.
Country Shipping Time Shipping Cost £ (per box of 32 33ml bottles)
- Australia 3 to 8 Days 55.37
- Brazil 6 to 14 Days 50.37
- Canada 6 to 11 Days 35.55
- Chile Up to 10 Days 61.42
- Hong Kong 4 to 9 Days 33.68
- Japan 8+ Days 47.39
- Monaco 3 to 5 Days 14.52
- New Zealand 3 to 5 Days 60.48
- Norway 4 to 10 Days 27.24
- Singapore 3 to 9 Days 36.90
- South Africa 6 to 11 Days 72.46
- Switzerland 3 to 6 Days 21.45
- Turkey 5 to 11 Days 36.20
- USA 2 to 3 Days 53.03
Shipping for wholesale will be stipulated at time of enquiry and may vary depending on quantity and destination and is subject to tax, duties or custom charges.
RETURNS & REFUNDS
We will refund your order in case of damage or fault. Please email benvenuti@swicily.com with details of your order and a photograph of any damage.
Once we have been in contact confirming your refund, you will receive the credit within a certain amount of days, depending on your card issuer’s policies.
CONTACT US
If you have any questions about your order, contact us at benvenuti@swicily.com.